How to Enable Shared Inventory?

Shared Inventory feature allows merchants to use the same amount of inventory count to all the sales channels. This can reduce the workload of manually calculate and adjust inventory levels in different channels. 

 

Before enabling Shared Inventory, please read and understand the following information:

• Once enabled, any update in the Available Stock counts will sync and overwrite all connected Seller SKUs stock count in sales channel stores.
• Please set up the "Warehouse Stock" for ShopHub SKUs, if the SKU did not set up the warehouse stock, the connected product will use the inventory that had been set in the sales channel previously. For detailed instruction on setting up Warehouse Stock, please refer: How to set Warehouse Stock levels?
• After set up the Warehouse Stock, please ensure ShopHub SKU Warehouse Stock > Available Stock counts are accurate. Once Enabled Shared Inventory, the Available Stock counts of ShopHub SKU will immediately sync to connected Seller SKU in sales channel stores and overwrite the stock counts that set on the sales channels.
• After disable, Shared Inventory will not be able to reactive within 2 hours.
• After enabling shared inventory, you cannot manually modify the inventory number of channel products.

Merchant must read through the important notices, after confirmation, the system will start the data synchronization. Once Enabled, Available Stock counts of ShopHub SKU will immediately sync to connected Seller SKU in sales channel stores and overwrite the stock counts.

 

Establish SKU association

Connect SKU, also connect channel SKU with ShopHub SKU, is the precondition for you to match channel SKU and ShopHub SKU and manage their inventories.

Once enabled [Auto-connect] in [Settings] > [Product settings], ShopHub will automatically connect channel SKU and ShopHub SKU with the same SKU every 1 hour.

In regards to connected SKUs, please refer: What is Connect SKU?

 

Enable Shared Inventory

Go to [Inventory] > [Stock Settings]> [Shared Inventory], click Enable and set the range for enabling shared inventory.

• Enable shared inventory for all authorized stores
• Enable it for partial channels
• Enable it for partial stores

 

"Available Stock" = "Warehouse Stock" - "Unshipped Stock count".

For detailed information please refer to：How to set Warehouse Stock levels?

 

Set up inventory update rules

Inventory update rule, the rule for updating available inventory based on the connection between channel warehouse and ShopHub warehouse. You can view and set the connection in [Shared inventory]

• If you have only one ShopHub warehouse, ShopHub will automatically connect your default warehouse with channel warehouse respectively, and you don't need any manual settings.
• If you have multiple ShopHub warehouses, then you need to set the inventory update rule manually.

1. apply inventory update rule for general stores:

Once connected channel warehouse and ShopHub warehouse, ShopHub will automatically available inventory of those warehouses to channel warehouse.

• If you have multiple ShopHub warehouses, system will connect all channel warehouses to all ShopHub warehouses by default
• Channel warehouse available inventory = sum of connected ShopHub warehouse available inventory

 

How to modify inventory update rule

Click [Edit], and select connected ShopHub warehouses in the pop-up window, then click [OK] to complete modification

 

2. apply inventory update rule for channel stores with multiple warehouses:

(1) sync channel warehouse

Once completed authorizing store, ShopHub will automatically sync channel warehouse to this interface, if you have any updates on the warehouse, click [Sync] and update your new channel warehouses.

• SHOPLINE1.0 warehouse can be synchronized in real time
• SHOPLINE2.0 warehouse needs to manually click "Sync"

 

(2) connect channel warehouse and ShopHub warehouse
Click [Edit], and set connected ShopHub warehouses for all channel warehouses in the pop-up window

 

(3) update rule of available inventory

Once finished setup, shared inventory will automatically update [Available inventory] to stock locations of channel stores based on their connections

• Channel warehouse available inventory = sum of connected ShopHub warehouse available inventory

 

For multi-location warehouse management, please refer to: How to use multi-warehouse management