ShopHub supports reverse inventory replenishment for cancelled, turned and refunded orders, and users can decide whether they need to replenish order's inventory
- Attention:
- This function is disabled by default
- Applicable scope: main product, combined product, add-on item, gift SKU; inventory replenishment is available for all as long as they are connected to ShopHub SKU
Use [Order's inventory replenishment] after meeting below conditions:
- Deducted warehouse inventory for orders through ShopHub
- Order is in the status of [Cancelled] or [Returned / Refunded]
- Order's SKU has been connected to ShopHub SKU(for connecting SKU, please refer to: How to connect channel SKU?)
How to enable order's inventory replenishment?
Go to [Settings] > [Inventory setting] > [Order inventory replenishment], and click to enable it
When enabled, ShopHub will replenish deducted warehouse inventory and recover the stock for orders under status [Cancelled] or [Refunded / Returned] once their warehouse inventory is deducted through ShopHub
- Note:
If the SKU connection in the order is removed, inventory will be replenished according to original SKU connections when you process the order as [Refund / Return] & [Cancelled]
For more introduction about order's inventory deduction, please refer to:How to set up automatic deduction of inventory?
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